eTechies.in (www.eTechies.in), India’s first organized “Door-step, Online and phone” technical support & repair service for Desktops, Laptops, Printers and other digital devices, today announced $2 million Series A investment by Inventus Capital Partners. The service offers “on-call and subscription” based technology support for Consumers and Small Businesses.
“A service platform unavailable to Indian consumers & SMBs till now, eTechies.in provides instant support at the door step or remote over the internet with capabilities to service, support, and repair computing devices like PCs, MACs, Servers, Printers, Routers, iPads, etc.” said Rohit Chaudhary, Co-Founder & CEO, eTechies.in. “While the Consumers & SMBs so far had to rely upon the disorganized service providers offering limited tech support & without the surety of timely professional services and accurate resolution to problems; eTechies.in offers cost effective professional full suite of end-to-end service, support and repair. For SMBs, where manpower cost is a major hindrance towards setting-up efficient internal IT teams, eTechies.in steps-in to provide holistic and customized IT solutions and support. With certified trained engineers, eTechies.in attends to and helps resolve problems within stipulated enterprise class SLAs, never before experienced.”
“Key to our business model has been a passionate drive and commitment to offer the consumers & small businesses with best of the breed technical solutions, with a maniacal focus on meeting their needs around „quality and velocity‟ of our service delivery model. The Investment from Inventus, a leading firm with a proven track-record in promoting the entrepreneurial eco-system, will further enable us to rapidly grow the service boundaries, add the right technology and attract the best talent to realize our goals. In particular, we are sure to leverage Kanwal Rekhi’s legendary experience and mentoring approach, to help us scale new heights”.
John Dougery and Parag Dhol of Inventus Capital will join the eTechies‟ board. Parag Dhol from Inventus added, “Rohit, Siddharth and Samarth are a team with considerable expertise in the domain and have worked alongside each other for multiple years. We look forward to working closely with the team to create a pan-India branded service/repair company for the underserved consumer/SMB segment”.