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They say a business is only as strong as its closest customer relationships. With consumers increasingly taking to social media to vent their anger against brands, companies need to be always on the alert. This is where Kalyan Manyam, founder and CEO of TrueSemantic, a YourStory’s Tech30 2015 startup, saw an opportunity to build a […]
30 Dec 2015
The online and offline customer experience differs prominently. In a physical store, customer use physical cues to assess the competency of an establishment. It is a lot easier to evaluate the professionalism of employees after meeting them in-person, in a local store. One is well aware of the transaction process and instinctively know how to […]
21 Nov 2015
WireddIn, an IIT Bombay alumni start up, are gearing up for their latest offering to the world, NextGenCatalogs. A mobile platform that helps Indian SME’s sustain their customer relationships, it aims to solve a crucial problem that exists in the market. Vikram Parekh, one of the directors, talks to Your Story about the new product, […]
06 Jun 2014
College dropouts becoming tech czars is not a new phenomenon in tech industry. But school dropout Amar Chakravarthi is a step ahead (or rather a step behind) in this no degree, only knowledge technical field. Amar is the founder of Bizsol,, a company that provides Customer Relationship Management (CRM) tool to help small and middle scale businesses run their day-to-day operations.
11 May 2013