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The online and offline customer experience differs prominently. In a physical store, customer use physical cues to assess the competency of an establishment. It is a lot easier to evaluate the professionalism of employees after meeting them in-person, in a local store. One is well aware of the transaction process and instinctively know how to […]
21 Nov 2015
WireddIn, an IIT Bombay alumni start up, are gearing up for their latest offering to the world, NextGenCatalogs. A mobile platform that helps Indian SME’s sustain their customer relationships, it aims to solve a crucial problem that exists in the market. Vikram Parekh, one of the directors, talks to Your Story about the new product, […]
06 Jun 2014
College dropouts becoming tech czars is not a new phenomenon in tech industry. But school dropout Amar Chakravarthi is a step ahead (or rather a step behind) in this no degree, only knowledge technical field. Amar is the founder of Bizsol,, a company that provides Customer Relationship Management (CRM) tool to help small and middle scale businesses run their day-to-day operations.
11 May 2013