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Freshdesk today announced the launch of Hotline.io, an in-app, real-time messaging service, to help mobile-first businesses provide real-time support to their customers . This announcement comes a two months after its acquisition of Chennai-based messaging app, Konotor. Hotline is a result of the collaboration between Freshdesk and Konotor teams and the product has been built on Konotor […]
25 Feb 2016
Chennai-based enterprise software startup FreshDesk has acquired mobile-first user engagement platform Konotor. The third acquisition by the startup in 2015 depicts its mission to deliver omni-channel customer service. FreshDesk made its first acquisition in August 2015 with live video chat provider 1CLICK.io and second one in October 2015 with social recommendation app Frilp. “Mobilefirst companies […]
16 Dec 2015
When Target, the Fortune 50 retailer, launched its accelerator program in India this January, it was set to be a test-case for all the other corporates who want to build innovation capabilities out of India. For long, India and Bangalore have been seen as a low-cost, back office for big corporate houses. Target’s accelerator program, […]
02 Jul 2014