Reliance Communications achieves a landmark of 100 Million Customers


Acquires 100 Million wireless customers in just 7 years of going Pan-India

  • World’s youngest and fastest achiever of this momentous landmark
  • World’s 4th operator with 100 Million Customers in a single country
  • Expanded customer base from 10 Million to 100 Million inless than 5 years
  • India’s market leader in the Wireless Internet space

MONDAY, March 15, 2010: Reliance Communications (BSE: RCOM), India’s

largest and only telecom operator offering nationwide CDMA and GSM

mobile services, today announced having crossed the landmark 100

million wireless customers, making it the 2nd largest wireless

operator in the country to achieve this milestone.

The momentous achievement has been attained within seven years of Reliance Communications first launching its pan-India mobile services in 2003.

Incidentally, it is also the fastest ramp up of mobile customers in

the world. With this landmark achievement, Reliance Communications

becomes the 4th operator in the world to serve over 100 Million

customers in a single country.

Commenting on the landmark achievement, Mr. Anil Dhirubhai Ambani,

Chairman, Reliance ADA Group said: "The landmark 100 million mobile

customer base makes us the youngest telecom operator to achieve this

milestone in such a short span of time. Reliance Communications

pioneered the mobile revolution in India and since then we have been

the frontrunner of telecom innovations in the country. As we take the

leap to achieve the 200 million mark, we will lead it from the front

with more customer-centric innovations and service approach.”


Reliance Communications now aims to achieve the next 100 million customers within the next 1,000 days. As part of this new leg of our

journey, the company is adopting a multi-pronged customer-focussed

strategy with the expansion of its GSM network and CDMA mobile

broadband network, while focussing on customer-centric innovations and

enhancing the overall Customer Experience. Reliance Communications is

planning to rollout CDMA mobile broadband network offering Internet

speed up to 3.1Mbps beyond 60 cities within the next 100 days, taking

the total number of cities covered to 125 offering mobile broadband


According to Syed Safawi, CEO – Wireless Business, Reliance

Communications, “We are delighted and humbled and thank our 100

million wireless customers who helped us cross this landmark in such a

short span of time. We also owe this achievement to our trade partners

who have bestowed confidence in the Reliance Mobile brand. Going

forward, the customer additions will continue to be complemented with

profitable growth. Our market leadership in the CDMA space combined

and our recent entry into pan-India GSM service gives us an

opportunity to go after the revenue growth. We shall strive to offer

our CDMA and GSM services in new geographies and make it the most

technologically superior service in India. We plan to share and

celebrate this success on March 20th, 2010, which will become a

memorable day in the history of telecom in India.”

Reliance Communications has unveiled “100 Million Commemorative Logo”

and announced plans of launching a slew of initiatives over the next

100 days. A customised “100 Million Caller Tune” will also be launched

as part of the 100 Million announcement. The company’s 100 Day

Celebrations will run in 24,000 towns and 6 lakh villages across the


About Reliance Communications

Reliance Communications Limited founded by the late Shri Dhirubhai H

Ambani (1932-2002) is the flagship company of the Reliance Anil

Dhirubhai Ambani Group. The Reliance Anil Dhirubhai Ambani Group

currently has a net worth in excess of Rs. 64,000 crore (US$ 13.6

billion), cash flows of Rs. 13,000 crore (US$ 2.8 billion), net profit

of Rs. 8,400 crore (US$ 1.8 billion).

Reliance Communications is India's foremost and truly integrated

telecommunications service provider. The Company, with a customer base

of 105 million including over 2.5 million individual overseas retail

customers and nearly 3 million DTH customers, ranks among the Top 5

Telecom companies in the world by number of customers in a single

country. Reliance Communications corporate clientele includes 2,100

Indian and multinational corporations, and over 800 global, regional

and domestic carriers.

Reliance Communications has established a pan-India, next generation,

integrated (wireless and wireline), convergent (voice, data and video)

digital network that is capable of supporting best-of-class services

spanning the entire communications value chain, covering over 24,000

towns and 600,000 villages. Reliance Communications owns and operates

the world's largest next generation IP enabled connectivity

infrastructure, comprising over 190,000 route kilometers of fibre

optic cable systems in India, USA, Europe, Middle East and the Asia

Pacific region.