Today, Freshdesk announces phase one of its Freshdesk Future Fund to provide customer support services to new companies. The fund will provide 501 startups and incubations with USD 10M worth of Freshdesk’s cloud based support solution for one year.Startups have their finger on the pulse when it comes to new technologies and disruptive ideas. In order to capitalize on this innovative spirit, Freshdesk is teaming up with technology incubators and angel funds including: YouWeb, Tandem Entrepreneurs, Internet India Fund, 500 Startups and Proudly Made in DC.
Freshdesk will also be exhibiting at TechCrunch Disrupt in New York next week with hopes to partner up with additional startups.
“Consumers today pick their favorite brands based on the ways the business engages with them,” says Freshdesk CEO, Girish Mathrubootham. “With the Freshdesk Future Fund, we hope to help fuel tomorrow’s Virgin, Southwest, and Zappos by equipping today’s startups with the right tools to provide state of the art support to their customers.”
With the Freshdesk Future Fund, startups can get up to three full-time customer support agents on Freshdesk’s Garden plan free for an entire year. The plan includes multi-channel support capabilities with which startups can support their customers through email, phone, their website, Facebook and Twitter, all from one place. Freshdesk assures Startups that they will never miss out on a customer query, lead or sales question, with the ticketing capabilities in Freshdesk.
The plan even includes community management capabilities through which startups can engage customers in discussion forums and allow their early adopters to suggest and vote on ideas. Entrepreneurs with multiple brands or product lines can support all brands from a single Freshdesk account.
For more information about the Freshdesk Future Fund, or if you’re a startup interested in learning how to participate, visit freshdesk.com/startup