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5 human skills all entrepreneurs need to master

Tarun Mittal
30th Apr 2017
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Most professions require a mastery of a handful of technical and academic skills for a person working in that field to succeed. Even if they are lacking in the soft skills department, they can usually compensate for it by being exceedingly good at what they do. But that’s not the case with entrepreneurs. Although they certainly need to be knowledgeable about their field of business, that alone will never guarantee their success. Nearly every business is a people-centric endeavour and the person running one has to deal with employees, investors, clients, and customers on a regular basis. That’s why entrepreneurs need to master certain key human skills, five of which are detailed below.

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Relationship-building

Entrepreneurs need to constantly interact with people – from investors and employees to customers and clients. The art of building and maintaining good relationships with all the people crucial for their business to run is a vital skill for entrepreneurs to develop. Learning to communicate effectively with people and treating them with respect and understanding are important aspects of developing good inter-personal skills. As an entrepreneur, you are the face of your company and if people (whether its employees, customers, or investors) don’t like you, there is little chance of your business tasting success.

Empathy

The ability to place oneself in another person’s shoes, to understand their problems from their perspective, is an invaluable skill for an entrepreneur to cultivate. Empathetic leaders can relate with their employees to see what’s stopping them from giving their best at work and then work towards finding a solution that’s mutually beneficial. The ability to grasp a person’s emotions and then say the right thing in the right manner to assuage their problems is extremely useful while dealing with investors, clients, and customers.

Creativity

Creativity is a key aspect of running a business, from coming up with new ideas for a product, to solving a problem with employees in the office, to revitalising defunct business models. Entrepreneurs need to develop the art of thinking outside the box and coming up with quick-fire solutions when others are faltering under pressure. Having an active imagination also helps entrepreneurs come up with solutions for problems which most people can’t even see. That’s how some of the world’s biggest companies like Uber, Airbnb, and Amazon were started and grown into the multi-billion giants that they are today.

Learning

The art of being able to learn new things quickly and efficiently is a skill that benefits people working in any field and entrepreneurs are no exception. Any entrepreneur who thinks that they no longer need to learn anything new since they’re at the top of the food chain is doomed for failure. They need to at least know the basics of what’s going on each department of their company, from marketing and sales to product and design. They also need to stay up-to-date with the latest developments and trends in their industry and other semi-related ones as well. All the creativity in the world won’t allow an entrepreneur to come up with real-world solutions unless they possess the commensurate knowledge to drive their ideas. They also need to master the art of learning from their failures, for failures are an unavoidable part of being an entrepreneur and knowing how to overcome them is what separates the successful businessman from the failed one.

Adaptability

Entrepreneurs often have a detailed plan for how they’re going to start and grow their company. But things rarely go according to plan in the business world. Companies may not get funding when they thought they would, their product may not be as great a success as they had hoped, and key employees may leave when they are needed most. All this is part of being an entrepreneur which makes adaptability a necessity for survival. Entrepreneurs should be able to find their feet in the most turbulent situations and retain the ability to think critically when the situation is tempting them to lose their minds and give up.

Entrepreneurs need to first develop and then consistently hone these skills if they want their business to succeed. It is undoubtedly a difficult task, but then again, such is the life of an entrepreneur.

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