This story is sponsored by Zendesk.
Maintaining customer relationships is one of those things that never goes out of fashion. The most successful businesses that have survived the test of time are testimony to the fact that putting the customer at the centre is one of the most sustainable ways of growing a business.
However, even today there are many companies that tend to overlook the small things which are essential to make customers happy. Zendesk, founded by Morten Primdahl, Mikkel Svane, and Alexander Aghassipour, is a one such customer service platform designed for companies to stay in tune with the consumer and create customer experiences that are more meaningful, personal, and productive.
But that’s not all. Zendesk also helps startups scale up their business and build quality relationships with users based on critical feedback. They’re bringing one such opportunity to you with a meetup focussed on ‘Building a Customer-Centric Business’.
The event, being held in Hyderabad on June 6, 2017, is an initiative from Zendesk to drive growth in the Indian startup community. If you’re an entrepreneur looking to take your business to the next level and need pointers on how you can do this, while also keeping your customers in focus, this event is your big chance to learn the tricks of the trade from experts.
If you still haven’t saved the date, here are three more reasons why you cannot afford to miss this.
A chance to connect with Zendesk’s expertise
The event will mainly focus on startups in the growth-stage and how they are categorising customers and their interactions with them. Experts from the industry will share their success mantra with the audience, and a panel discussion will offer insights on how to face your challenges and overcome them.
Building the network
Anybody who is even a little familiar with the startup world knows the importance of networking. This event is a great opportunity for you to interact with startup entrepreneurs from across sectors. Meeting people who are facing similar situations like yours will give you better insight on how to move forward.
It’s all about the experience
Zendesk has partnered with many successful startups in the past that have gone on to taste success in a big way. The meetup will demonstrate Zendesk’s business solutions - everything from consumer-engagement to referrals which can help a startup better understand the business of customer service, and how critical it is for your company.
After all, creating a community of customers who are loyal to you and refer you to the rest of the world, is something that every business can do with.
Venue: T-Hub, Hyderabad.