Service automation platform Zinier raises $22 M in series B round led by Accel

Zinier will use the funds to accelerate its growth globally and enhance its technology platform to build out-of-the-box solutions for industry-specific customer use cases.

Service automation startup Zinier announced it had raised $22 million in a Series B funding round led by Accel. The round also saw the participation of San Francisco-based Founders Fund, Nokia-backed NGP Capital, Qualcomm Ventures LLC, and France-based investor Newfund.

According to a press statement, Zinier will deploy the funds raised to accelerate its growth globally, and expand its platform. It will also continue to develop and enhance its technology platform to build out-of-the-box solutions for industry-specific customer use cases, and further expand into new regions and vertical markets.

Zinier currently operates in North America, Latin America, and Asia Pacific, and focuses on the telecom and energy industries.

Arka Dhar, co-founder and CEO of Zinier said,

“The market opportunity for platform-based, automated field service is reflected in the huge demand from customers in infrastructure-heavy sectors such as telecom, energy and financial services. With this investment, we will continue expanding the capabilities of our platform and extend the reach of intelligent field service automation to new strategic markets and geographies.”

Headquartered in San Francisco, Zinier is a field service automation platform that uses artificial intelligence, proactive insights, and an all-in-one mobile experience to address all aspects of an organisation’s field service operations.

Zinier also has offices in Silicon Valley, Mexico City, Singapore, and Bengaluru.

“Field service management has plenty of room for improvement. However, injecting intelligent automation across the entire delivery chain allows for significantly reshaping the landscape and capturing even larger value. Zinier and AI-driven field service automation platform has resonated with customers in the telco sector, and our re-investment in the company is a testament to the technology’s potential in other high-growth markets,” said Dinesh Katiyar, Partner at Accel.

Last year in January, Zinier had raised 8 million in the Series A round led by Accel along with other angel investors.

Also read: Accel's Prayank speaks on building for the Indian business


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