Sriram Sitaraman

Practice Head for Analytics and Data Science at Srijan Technologies. With over 20 years of experience in designing and delivering innovative business solutions, Sriram leverages his expertise in machine learning, statistical modelling, and business intelligence to enable digital transformation in industries as diverse as healthcare, manufacturing, retail, banking and more. LinkedIn Facebook Twitter

17th Apr 2018

When your company’s bot misses the sarcasm in irate customers’ tweets

Sarcasm is a language that is barely understood by many in real life, so it will take special skills to get your bots on social media up to speed.

Opinion