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BlinkIn is Giving the world a help button and revolutionizing Customer support using AI and AR.
Basic Information
Headquartered in Munich, Germany, BlinkIN combines deep learning, big data, and proprietary computer vision algorithms to provide customers and support representatives with intelligent visual assistance. Their Technology offerings: Visual Bot - Their Visual Bot guides users, automates processes and allows self-service by the user; Augmented Reality - Guide users with the help of Augmented Reality and help them faster to solve their problems; One-Click Remote Assistance - BlinkIN eliminates the complexity of downloading, installing and managing an App, It works with the tap of a single link. Their Salient Features: Save Costs - Remote collaboration in real-time and Augmented Reality annotations helps you to handhold your customers at each step from diagnosis to successful resolution reducing dispatch rate; Increase CX - BlinkIn empowers you to be available 24×7 for your customer; Automate your processes - Be more efficient and effective by automating your customer support processes. Their platform helps their clients to boost their customer support providing: See what your customer sees, AI Assistance, Self Service for your customer, Powerful CRM, Geo-Tagging, Visual Documentation, Visual Knowledge Base, Reporting & Analytics. Industries they serve: Insurance, Consumer Electronics, Tech Support, Automobile, Aviation, Manufacturing. Their Partners: Startup Odisha, Center of Excellence – IoT, nvidia Inception Program, icreate, Ginsep and InsurTech Hub Munich.
Legal Name
:
InVenture GmbH
Headquarters
:
Munich, Bavaria, Germany
Founding Date
:
2016
No. of Employees
:
21 to 40
Core Team
:
1.  
Harshwardhan Kumar
Co-Founder & CEO
2.  
Nitin Kumar
Co-Founder & CTO
3.  
Dhiraj Choudhary
Co-Founder & COO
4.  
Josef Suess
Co-Founder & MD

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Funding
Investors
:
1.  
Xpreneurs
2.  
NASSCOM