Haptik is an enterprise Conversational Al platform whose technology infrastructure employs a blend of artificial intelligence, natural language processing and machine learning.

Basic Information

Reliance-backed Haptik is an enterprise conversational AI platform. It claims to have processed more than two billion conversations for numerous enterprises and platforms. In the last two years, Haptik also registered a 1,000 percent year-on-year growth, and has worked with popular brands like Samsung, Tata, and Coca-Cola. A conversational AI platform for businesses, Haptik was acquired by Reliance Jio for Rs 700 crore. Haptik app is a chat-based personal assistant allowing users to set reminders, book a cab or flight tickets, recharge phones, pay utility bills, find places in their vicinity or do a web check-in. It uses artificial intelligence (AI), machine learning to deliver fast, precise results. The platform has been successful in forging alliances between technology and humans. Haptik utilizes the skill set of human resources in customer service to help train their bots. See more

Legal Name

:

Haptik Technologies Limited

Headquarters

:

Mumbai, Maharashtra , India

Business Model

:

B2B 

Founding Date

:

Aug 2013

No. of Employees

:

251 to 500

Core Team

:
1.

Swapan Rajdev

Co-Founder & Chief Technology Officer

2.

Aakrit Vaish

Co-Founder & Chief Executive Officer

Funding

Investors

:

1.

Kalaari Capital

2.

Times Internet

Detail Round Breakdown

Round 1
Round 2

$1M

Series Name

:

SERIES-A

Date

:

Sep 2014

Investors

:
1.

Kalaari Capital

2.

Vivek Kumar