Observe AI

Established in 2017, Observe AI offers a voice AI platform which helps customer centric call centre employees perform better.

. SaaS, . Machine Learning

Basic Information

Observe AI is a California based startup empowers call centre agents guiding them with real-time feedback on customer sentiment and guides them on the next best action during a customer call. The artificial intelligence-based platform listens to the call real time uses deep learning and natural language processing to understand the context and generates suggestions. Observe AI has been funded by Scale Venture Partners, 01 Advisors, Steadview Capital, and Nexus Venture Partners, amongst others. See more

Legal Name

Z21 Labs Inc

Headquarters

San Francisco, California, United States

Founding Date

2017

No. of Employees

61 to 100

Core Team

Swapnil Jain

Co-Founder & CEO

Akash Singh

Co-Founder & CTO

Sharath Keshava Narayana

Co-Founder & Chief Revenue Officer

Funding

Total Funding

$35.0M

Investors

Y Combinator

Steadview Capital

Nexus Venture Partners

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