Established in 2017, Observe AI offers a voice AI platform which helps customer centric call centre employees perform better.

Basic Information

Observe AI is a California based startup empowers call centre agents guiding them with real-time feedback on customer sentiment and guides them on the next best action during a customer call. The artificial intelligence-based platform listens to the call real time uses deep learning and natural language processing to understand the context and generates suggestions. Observe AI has been funded by Scale Venture Partners, 01 Advisors, Steadview Capital, and Nexus Venture Partners, amongst others. See more

Legal Name

:

Z21 Labs Inc

Headquarters

:

San Francisco, California, United States

Founding Date

:

2017

No. of Employees

:

61 to 100

Core Team

:
1.

Swapnil Jain

Co-Founder & CEO

2.

Akash Singh

Co-Founder & CTO

3.

Sharath Keshava Narayana

Co-Founder & Chief Revenue Officer

Funding

Total Funding

$35.0M

Investors

:

1.

Y Combinator

2.

Steadview Capital

3.

Nexus Venture Partners

See More