company logo
Ozonetel's cloud based call centre platform has all the tools you need to improve contact centre’s agent productivity and customer experience.
Basic Information
Founded in 2007, Ozonetel was one of the first CCaaS (Contact/Call Centre as a Service) players in India. It provides omnichannel call centre services to businesses of all sizes – from large enterprises to startups. The startup claims that more than 100,000 call centre agents use Ozonetel’s CCaaS platform ‘CloudAgent’ every day. During the pandemic, Ozonetel claims to have witnessed a 100 percent surge in its business growth and has doubled its customer base over the last 12 months. It has clients across verticals including healthcare, retail, BFSI, education, real estate, and IT. The firm has helped enterprises move 15,000 of their agents to a work-from-home setup within a span of two weeks. Ozonetel entered the US market in 2019 and has onboarded channel partners and customers. The startup now plans to launch an AI-driven Unified Channel Experience Management (UCXM) platform for voice and digital channels.
Legal Name
:
Ozonetel Communications Pvt Ltd.
Headquarters
:
Hyderabad, Telangana, India
Founding Date
:
2007
No. of Employees
:
101 to 150
Core Team
:
1.  
Atul Sharma
Co-Founder and CTO
2.  
Murthy Chintalapati
Founder and CEO
3.  
C Chaitanya
Co-Founder
Funding

Total Funding

$36.0k

Investors
:
1.  
Alchemist Accelerator
Detail Round Breakdown
Round 1

$5M

Series Name
:
SERIES-A
Date
:
6th Oct 2021
Investors
:
1.  
Stakeboat Capital
Recently Added Startups
Recently Added Startups