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Sprinklr develops a SaaS customer experience management platform.
Basic Information
Sprinklr was founded in 2009 by technology executive Ragy Thomas. The company's software, also called Sprinklr, utilises artificial intelligence, and combines different applications for social media marketing, social advertising, content management, collaboration, employee advocacy, customer care, social media research, and social media monitoring. Sprinklr has five products on one platform: Modern Marketing, Modern Advertising, Modern Research, Modern Care and Modern Engagement. Sprinklr’s unified platform allows siloed teams to collaborate and deliver memorable customer experiences — at scale. Its customers include Nike, Microsoft and McDonald's. In September 2020, Sprinklr raised $200 million from private-equity firm Hellman & Friedman in a deal that valued the customer experience management company at $2.7 billion.
Legal Name
:
Sprinklr Inc.
Headquarters
:
New York, New York, United States of America
Founding Date
:
2009
No. of Employees
:
1000+
Core Team
:
1.  
Ragy Thomas
Founder & CEO
2.  
Pavitar Singh
Chief Technology Officer
3.  
Chris Lynch
Chief Financial Officer
Funding

Total Funding

$578.5M

Investors
:
1.  
Hellman & Friedman
2.  
Battery Ventures
3.  
Sixth Street
4.  
Temasek Holdings

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