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Unleash the power of AI and No-code to self-serve every micro-engagement™ -- from acquisition and onboarding to end-to-end customer service journeys.
Basic Information
Ushur is a cloud-based automation platform that automates service workflows in both the backend process and conversational interfaces.The company develops intelligent automation solutions that include, Ushur Virtual Customer Assistant, smart technology that automates proactive member, claimant, agent, or broker communications across virtually anychannel, reaching out to customers, understanding what they need, and automatically taking the next steps; Ushur SmartMail, a software that allows insurers to process high-volumes of the customer, agent and broker email automatically, allowing carriers to respond faster and efficiently; Ushur Flowbuilder, the web-based no-code builder allows claims, broker services, and customer support teams to build, deploy and track rich digital engagements that improve business agility and the customer experience while minimizing the burden on IT. By leveraging the company's Robotic Process Automation (RPA) and Language Intelligence Service Architecture (LISA), insurance companies can accelerating capital and time-intensive processes like claims, customer support, billing, and enrollment to digitally transform service workflows.
Legal Name
:
Ushur, Inc.
Headquarters
:
Santa Clara, California, United States of America
Business Model
:
B2B  
Founding Date
:
2014
No. of Employees
:
101 to 150
Core Team
:
1.  
Henry Peter
Co-Founder, CTO & CISO
2.  
Simha Sadasiva
Co-Founder and CEO
Funding

Total Funding

$9.2M

Investors
:
1.  
Iron Pillar
2.  
8VC
3.  
Third Point Ventures