How a Techie Put His Thought behind Real Estate Services and Turned an Entrepreneur
Read an inspiring journey of Manoj Agarwal from being a Techie to an owner of Real Estate Service.Salman Noorani
An NRI with over two decades of experience working in top-notch multi-national companies like Cisco, Dell, HP, TCS and RedHat and armed with best of the class certifications like PMP, CISSP, ITIL, and TOGAF - turns an entrepreneur. An easy, or a rather obvious guess is that he is most likely to invest his capital (both financial and thought) into the information technology industry, right? However, what Manoj Agarwal decided after twenty years of working with some of the best and biggest in the technology sphere was to put his mind on the real estate sector with an aim to bring in a paradigm shift in the real estate's services industry with the focus on trust and transparency. In early 2013, just as winter was bidding a rather welcome farewell, Mr. Agarwal launched Agarwal Estates - a turnkey real estate solutions and services company with the vision to change the perception of real estate services.
Within four short years, the company has moved on from a new and unknown entity to a trusted and acclaimed organization due to its focus on KEY (Knowledge Empowers You) and goal to empower the customers with all the right information and enable them to make an informed decision. The company spent almost zero budget on advertising but by word of mouth and support of existing customers is already blazing as a force to reckon with in the real estate's services industry. It received unheard of 5-star reviews in Facebook from its highly satisfied customers, is CRISIL verified and listed among The 10 Most Valuable Real Estate Solutions Provider Companies by leading magazines Insight Success.
With offices in three locations (Bangalore, Guwahati, and Texas), Agarwal Estates provides customized solutions and services such as buying and selling the property, provisioning rented properties, provisioning home loans, interior design, and decor, legal consulting and allied services which include varied blue collar jobs related to real estate. It is interesting to note concepts like “solutions” being applied to the real estate industry. “In the IT industry, a service is often likened to a commodity. And all commodities have a shelf-life. A solution, on the other hand, has a more lasting effect. It is more scalable and is something wherein a specialist has done the thinking for you, keeping long term benefits uppermost in mind. That is precisely what I wanted to bring into the real estate sphere. Which is why we offer solutions to our clientele, rather than just service,” says Mr. Agarwal.
While Agarwal Estates operates primarily in the aforementioned two cities, their client-base comprises those looking for a real estate solution from far and wide. For instance, when Tapan Agarwal from London was looking for a home loan in India, he opted for Agarwal Estates. He was apprised about the incumbent market scenario, the pros, and cons of various types of loans and was given apt consulting on what he needed to choose eventually. Tapan Agarwal says, “There is no ‘one size fits all’ solution for wanting to acquire a property; which is why custom solutions are much needed. I received this from Agarwal Estates and must add that Mr. Manoj Agarwal and his team was so prepared with comparative analyses, project details and more. Mr. Agarwal’s know-how is immense, and that resonates in his team.”
While Agarwal Estates is focused on all functional aspects of real estate services, the company provides customized interior design solutions “to turn your house into your home.” The company has a team of trained and expert interior design and decoration personnel and has been delivering exemplary ambiances and living spaces to their clientele.
Mr. Manoj Agarwal, before becoming the Managing Director and promoter of the company, was involved in implementing processes, service delivery and standardization of methodologies in IT services globally. Having existed in the competitive and challenging IT domain, providing high-quality services in an organized manner, while keeping an eye on deadlines enabled him to make steadfast growth into the real estate segment using the same principles, standards and methodologies. Despite the disorganized state of real estate, Mr. Agarwal ensured his company had processes, procedures, and compliances in place. He also introduced the hitherto rare and unheard end-to-end solutions for the real estates' services customers - a definite first for the real estate industry. Mr. Agarwal also applied the benchmarks of IT recruitment in choosing a team for Agarwal Estates. The core team comprises of domain specialists with widespread cross-domain exposure and expertise. The workforce is skilled, talented and experienced.
What some of Mr. Agarwal’s clients say about him is indicative of the fact that his credentials and work style is worth applauding. Dealing with what is by and large a rather fragmented sector requires a certain level of skills and ability, and Mr. Agarwal possesses those in abundance. What does it take to engage Agarwal Estates to take care of your real estate requirements? As Mr. Agarwal puts it, “All we need is your autograph!”