How startups can scale & automate customer service at minimal cost with tech

About the session

GAIN Credit is an alternative lending fintech company spread across three continents. It leverages deep alternative lending domain experience across analytics, platform development, marketing and customer experience to empower the underserved with responsible access to credit. 


In this virtual session, know how it uses AWS solutions to modernise its contact centre to handle massive call and chat volumes, be compliant with regulations and keep user data secure as it continues to scale.


Tod Martin
CTO, GAIN Credit

Ashwin Sekar
Vice President, Product, GAIN Credit

Devaraj SP
Director, GAIN Credit

Ramprasad Gurumoorthy
Solutions Architect, AISPL
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