ICICI Lombard’s Amitabh Jain on the IL Take care app's customer-centric approach to healthcare access
About the session

In the latest episode of Future Focus, watch Amitabh Jain, Head, Motor and Health underwriting and claims at ICICI Lombard in conversation with Vishal Krishna, Business Editor at YourStory on the ILTAKECARE app and its journey so far.

Here, Amitabh talks about how adopting an agile approach helped them launch the first version of the IL TakeCare app in only 45 days. He also takes us through the evolution of the app's features to support healthcare in a comprehensive way, and why he believes that a combination of technology and customer feedback maximises the app's customer-centricity.

You can download the app by clicking on the links below

Android - bit.ly/2n5vkmt

IOS - apple.co/2nNyPya

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