Leadership Talk with Vinita Bali | Leadership with empathy and the importance of focus on customer
About the session

On this episode of YS Exclusive: Leadership Talk, Vinita Bali, Independent Director and Former MD of Britannia Industries talks about why empathy is an important element of leadership, how focusing on the customer and their needs should be at the forefront to build a great business and much more.

FEATURING

Vinita Bali
Independent Director & Former MD, Britannia Industries

Shradha Sharma
Founder & CEO, YourStory Media
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Top moments from the video
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1 Britannia MD on understanding consumer needs and identifying opportunities
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2 Vinita Bali discusses drawbacks of social media, stratification and engaging with others
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3 Former Britannia MD on scaling global businesses by focusing on the consumer
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4 Flexibility is the answer to improving gender diversity: Vinita Bali
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5 Former Britannia MD on the need to consistently create value for ALL stakeholders
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6 Vinita Bali on how we need to work towards greater gender inclusion
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7 Vinita Bali on her perspective of life
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8 Understanding the meaning of empathy with Vinita Bali
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9 Vinita Bali shares some advice and learnings from her life
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10 Vinita Bali's seven tips to have a successful career
Full video of the session
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