Taking the Make Small Strong initiative forward, YourStory hosted a special panel discussion with small and medium restaurant business owners to understand and explore the importance of customer support and advocacy for their businesses to survive and thrive in the new normal. This discussion, titled 'Fighting the odds with customer support' saw Vishal Krishna, Business Editor, YourStory in conversation with Vinesh Johny, Co-founder, Lavonne, Bangalore; Anirudh Nopany and Sreeram Anvesh, owners, Brik Oven, Bangalore and Santosh Muruganatham, CEO and founder of Kolapasi.com in Chennai. The discussion revolved around their business journey in the last few months, the challenges and pitfalls of running a small business in these uncertain times and what customers can do to ensure that local businesses continue to do well.