Money Matters with Shradha Sharma | Payments During Pandemic: Experiences and Learnings
About the session

On this episode of Money Matters with Shradha Sharma, we will explore how this pandemic affected the payments sector in India and what can we learn from crises like this with Manoj Adlakha, CEO of American Express Banking Corp, India.

FEATURING

Manoj Adlakha
CEO, American Express Banking Corp, India

Shradha Sharma
Founder & CEO, YourStory Media
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Top moments from the video
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1 Using customer service as the foundational vision at American Express
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2 Manoj Adlakha talks about Amex's target customer segmentation
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3 Manoj Adlakha on recent verticals of growth in credit card spending
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4 CEO of Amex Banking India explains recent digital revolution in financial services
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5 Ensuring safe online transactions for customers at American Express
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6 American Express' SME strategy through stimulus
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7 Manoj Adlakha's advice on dealing with the COVID situation
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8 Manoj Adlakha on saving, living well, and living simply
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9 CEO of Amex Banking India on being open and seizing opportunities
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10 Manoj Adlakha on engaging with FinTech startups
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11 Manoj Adlakha talks about his entrepreneurial journey
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