Swiggy is in the business of delivering convenience. They eased the task of consumers getting food from restaurants delivered for the hyper-local market.
The platform at Swiggy is charged with building forward-looking technology and infrastructure systems that make life easier for the other engineering teams and for the rest of the business. In order to be able to operate with high uptime and resilience, complex distributed system, observability and the ability to detect emergent conditions and respond to them as critical, a very robust and powerful logging capability was needed. They initially built an in-house open source-based infrastructure but the limitations of that became apparent as scale continued to increase.
Sumo Logic has become a very integral part of their tech stack. Amit Garde, Vice President - Engineering at Swiggy explains how they do it.