Gupshup names Ravi Dugar as CFO
Ravi Dugar brings nearly two decades of finance experience across high-growth and listed businesses, having held senior roles at Bharti Airtel and Livguard Energy Technologies and most recently serving as CFO at Awfis.
Bengaluru-based conversational AI platform Gupshup has named Ravi Dugar as its new chief financial officer.
The move comes as the firm prepares for wider enterprise adoption and a phase of product-led scaling that the leadership says will require stronger financial architecture.
Dugar brings nearly two decades of finance experience across high-growth and listed businesses, having held senior roles at Bharti Airtel and Livguard Energy Technologies and most recently serving as CFO at Awfis where he helped prepare that company for a public market debut.
At Gupshup he will lead long-term financial planning, capital allocation and investor engagement while sharpening compliance and governance as the business evaluates partnerships, investments and acquisitions.
“Ravi brings deep financial expertise and a strong track record of working with high-growth businesses. His experience leading the finance function through a successful IPO and building robust financial frameworks will be invaluable as we continue to scale the company and build a durable foundation for our next phase of growth,” said Beerud Sheth, Founder and CEO of Gupshup.
The hire arrives against a backdrop of recent corporate milestones. In July 2025 the company secured over $60 million in a mix of equity and debt from Globespan Capital Partners and EvolutionX Debt Capital to accelerate global expansion and product development.
Management subsequently signalled a push into markets such as the Middle East, Latin America and Southeast Asia and disclosed a review of corporate domicile as part of longer term listing plans.
Gupshup has also been building out its Conversation Cloud, a suite of SaaS tools for conversational customer engagement, and has promoted pre-built, industry-trained multimodal AI agents that can be deployed across channels including voice and messaging.
The company claims these products are already driving measurable ROI for customers and underpin ambitions to convert more enterprise workflows to conversational automation.
The business points to scale as one of its strengths, claiming tens of thousands of customers and handling in excess of 120 billion messages annually. With a finance chief experienced in guiding companies through public transitions, Gupshup looks to align capital strategy with product innovation as competition in conversational AI intensifies.