Freshworks is a SaaS startup, disrupting traditional CRM, ITSM, Customer Support, and Marketing Automation with its complete customer engagement suite, Freshworks360.

Basic Information

Freshworks is a SaaS startup, disrupting traditional CRM, ITSM, Customer Support, and Marketing Automation with its complete customer engagement suite, Freshworks360. In 2018, the company crossed the $100-million mark in annual recurring revenue and entered the coveted unicorn club. The company's products include Freshdesk, Freshservice, Freshsales, Freshcaller, Freshteam, Freshchat, Freshmarketer and Freshrelease. Founded in October 2010, Freshworks Inc. is backed by Accel, Tiger Global Management, CapitalG and Sequoia Capital India. Freshworks'​headquarters are located in San Mateo, California, with global offices in India, UK, Australia and Germany. The company's cloud-based suite is widely used by over 150,000 businesses around the world including the NHS, Honda, Rightmove, Hugo Boss, Citizens Advice, Toshiba and Cisco. See more

Legal Name

:

Freshworks Inc.

Headquarters

:

San Mateo, California, United States of America

Business Model

:

B2B

Founding Date

:

Oct 2010

No. of Employees

:

1000+

Core Team

:
1.

Girish Mathrubootham

Founder & Chief Executive Officer

2.

Shan Krishnasamy

Co-Founder & Chief Technology Officer

3.

Vijay Shankar

Co-Founder & Director Solutions Engineering

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Funding

Investors

:

1.

CapitalG

2.

Sequoia Capital India

3.

Accel

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Detail Round Breakdown

Round 1
Round 2
Round 3
Round 4
Round 5
Round 6
Round 7
Round 8

$1M

Series Name

:

SERIES-A

Date

:

Dec 2011

Investors

:
1.

Accel

2.

Tiger Global Management