Panasonic launches an extensive Customer Support System

Mumbai, February 24, 2010: Panasonic, the global technology leader has added another service center unit to its flourishing network of consumer support system recently. The all new Versatile Center launched in the capital today is the one stop solution for the exhaustive range of Panasonic product related problems and happens to be the seventh in the league of service centers.

With Panasonic already having 39 authorized service centers in the northern territory of India, the launch of its new center further, adds value to the existing set of customer-base of the brand. This can be adjudged as a yet again value addition to the existing system of Panasonic Customer

relationship management and support, indicating a strategic regional concentration in the north zone, which can be reasoned out as the potential of prospects and their increasing purchase power

Spanning across 1,400 sq feet, the center is equipped with the leading technology amenities to offer customers the modern age solutions for their product related problems, with an ultimate comfort, while eliminating the barriers he faces in the channel of communication with the brand. Services of trained engineers can be utilized by the consumers for different technology realms of Panasonic products, starting from Home Appliances to consumer electronics, system products to car audio system, personal products to telecommunication products.

The engineers staffed in the service center have been indeed trained on the lines of Panasonic's products, so that the problem of consumers gets diagnosed in no additional time and with better qualitative services.

Present at the occasion, Mr. Daizo Ito, CEO at Panasonic India, expressed his comments, saying, "Panasonic today enjoys a strong presence across the boundaries of India, which further triggers the need for an even stronger consumer support system for the audiences, so as to make each time

experience with the product a value-for-money and a perfect one for them."

He further added, "In the at-present market atmosphere, when there is an intense competition amongst the leading players as well as the fast emerging ones in the industry, extending almost similar services to the prospects, even a marginal difference by one proves to be a winning factor, and hence, our movement towards the strengthening of the customer-brand relationship

has now gained a speedy momentum, which would see more of such value additions in the brand's portfolio."

About Panasonic India:

Panasonic Group of companies comprises of Panasonic India Pvt. Ltd. [PI] (Consumer Sales Division), Panasonic Home Appliances India Co. Ltd [PHAI], Panasonic AVC Networks India Ltd [PAVCI], Panasonic Battery India Co. Ltd [PBIN], Panasonic Carbon India Co. Ltd [PCIN], Indo National Ltd [INNCO], Panasonic Asia Pacific Pte. Ltd. The product range of Panasonic includes

CRTs, Plasma Televisions, LCD's, Movie and Still Camera's (Lumix Range), Home Theatre Systems, Car Audio, Refrigerators, Washing Machines, Air-conditioners, Accessories, Kitchen Appliances, Personal & beauty care products & a complete array of office automation products.