Symphony Services and Customer BMC Software to Showcase Innovation in Product Engineering at Confluence 2011

Against the backdrop of an increasingly urgent need among independent software vendors to maximize product quality and spur innovation across their R&D organizations, Symphony Services unveiled an ambitious agenda for the Confluence 2011 Conference, to be held March 11, 2011 in Silicon Valley. Symphony will be well represented at the conference via panel presentations from a company executive, as well as a senior R&D leader from BMC Software, both of whom will educate the audience on solutions for overcoming today’s most pressing software development challenges.Alan Harlan, President of Symphony’s Software Management Solutions, will overview the contemporary development practices that software companies are now adopting to increase investments in new product development, accelerate product release cadence and improve both product quality and the end-user experience. Alan’s presentation is timely given how critical every stage of the product development lifecycle—particularly quality management—is to maximizing R&D effectiveness.

Top analyst firm Gartner recently concluded that even if only 50 percent of software defects were removed prior to software being put into production, enterprise configuration management and incident response costs would be reduced by 75 percent each, leading to $5 - $7 million savings for software vendors.  By sharing his own best practice recommendations, coupled with real-world customer case studies, Alan will clarify how the evolution of product quality processes, such as today’s highly automated software lifecycle management solutions, can solve the many innovation, cost and time-to-market challenges that today’s CTOs are eager to overcome.

Symphony and BMC Software – Innovation in Software Lifecycle Management

Tarun Sharma, Vice President of R&D for BMC Software, has turned much of the company’s product and product line management operations over to Symphony. Symphony’s Software Lifecycle Management services have played a key role in extending the revenue of several of BMC’s existing products while significantly improving margins and profitability. As a key participant on the panel entitled “Driving cost optimization and increasing value realization in distributed product development,” Tarun will share recommendations for successfully re-deploying high value engineering resources to newer product innovations—without compromising the reliability and quality of current products. Tarun’s strategic, contemporary approach to software lifecycle management has helped BMC maintain its strong brand reputation and global market leadership position, and attendees will learn how they can replicate his success.

“Our significant presence at Confluence enables us to showcase our unique vision and award-winning service offerings designed to meet the most demanding R&D challenges that our global customers face,” said Harlan. “From panel presentations showcasing our thought leadership to success stories delivered by our current customers, we’re confident that Confluence attendees will gain a deep understanding of cutting edge development approaches that will help them significantly advance innovation and speed the delivery of new, high quality products to the market.”

Survey Says! Confluence Attendees Sound Off

Symphony Services will also conduct an online survey of Confluence attendees to secure the latest read on the major product management challenges that have stymied innovation, delayed new product releases or compromised product quality. Symphony Services will announce the survey findings in a follow-up news release to be issued after Confluence concludes.

About Symphony Services

Symphony Services is a leader in software product engineering services. The company’s innovative Engineering Outcome Certainty™ engagement model offers a strict metrics-driven approach, ensuring complete alignment with clients’ business objectives. This methodology is proven to help clients achieve a range of goals, from improving product line revenue to raising client satisfaction, increasing product innovations and reducing time-to-market.

The company’s 3,500 employees globally support over 1,200 product releases annually, helping clients drive unparalleled innovation while bringing predictability to costs, schedules and quality of the outsourced engineering process. Symphony Services’ capabilities across the full Product Development Lifecycle maximize the ROI for client engineering organizations while delivering market-leading products in Telecom, Healthcare, Energy, Automotive, Consumer Electronics, Financial Services and Internet Commerce.

Symphony Services is headquartered in Palo Alto, Calif., with facilities in North America, India, Europe and China. For more information, please visit www.symphonysv.com.