Kapture CX raises $10M led by Bajaj Finserv Ventures
Kapture CX will use this funding round for market expansion, product development and R&D.
Kapture CX, the Bengaluru headquartered agentic AI startup, has raised $10 million in a pre-Series B funding round led by Bajaj Finserv Ventures (BFSV), part of leading financial services group Bajaj Finserv.
This funding round also saw the participation of existing investors Cactus Venture Partners and India Alternatives.
According to a statement, this funding round will be utilised for Kapture CX’s expansion into global markets, R&D and product development. The startup is targeting a 5x revenue growth over the next few years. It further claimed that since its Series A round in 2023, revenue grew 4X while achieving profitability.
On the funding raised, Kapture CX co-founder and CEO Seshgiri Kamath said, “Having an AI-first organisation like Bajaj Finserv Ventures lead this round is powerful validation of our value proposition. For enterprises whose experimentation phase with AI is behind them, Kapture is where real value begins.”
Founded in 2014, Kapture CX is a verticalized, full-stack agentic AI platform focused on customer experience solutions for enterprises. It has over 1,000 customers across 18 countries including Bajaj Finance, Tata Group and Reliance Group.
On the investment into Kapture CX, Lakshmi Iyer, Group President - Investments and MD & CEO, Bajaj Alts, said, “We are currently in the process of launching the AI Opportunities Fund to invest across the emerging AI ecosystem. As we evaluated opportunities in the space, we found in Kapture a solution that demonstrably works at scale. Kapture's deep-tech capabilities, including model training, combined with its strong understanding of enterprise workflows and robust partner ecosystem, position the company strongly within the evolving AI landscape."
According to Kapture CX, it enables enterprises to deploy AI at scale without the complexity of stitching together multiple solutions from different providers. The platform is verticalized, backed by deep-tech capabilities that allows it to fine tune models for each vertical.