BigBasket losses widen as revenue grows marginally in FY26

BigBasket, the online grocery business of Tata Digital, saw its loss widen 66% for the 2025-26 fiscal while revenue grew by 7.7%, revealing the challenges of operating a quick commerce model.

It registered a loss of Rs 3,073 crore for FY26 as against Rs 1,850 crore in FY25, per the annual report of Tata Sons. The revenue for FY26 stood at Rs 8,223 crore as compared to Rs 7,634 crore in FY25.

The B2B business division of BigBasket - Supermarket Grocery Supplies saw a marginal 3.2% rise in revenue for FY26 while losses remained stable. This division reported a revenue for Rs 2298 crore for FY26 as compared to Rs 2227 crore in FY25. The losses remained at Rs 102 crore for both the fiscal years.

The rising losses for BigBasket reveals the tough business environment in the whole grocery delivery business as existing ecommerce majors like Amazon and Flipkart have announced their plans to get into this segment. In addition, the incumbents like Blinkit and Zepto are continuing to expand.

The Tata Sons annual report highlighted that over the past few years, Tata Digital has navigated multiple complexities across its businesses. The Indian e-commerce market shifted rapidly towards quick commerce, which BigBasket is adapting to, it noted.

In FY26, Tata Digital reported a loss of Rs 4,974 crore but it said its ambitions are great and are beginning to show progress. The company said it has scaled to a gross merchandise value (GMV) of Rs 46,515 crore within four years of launch. Croma has a GMV of Rs 25,539 crore, Tata 1mg is India’s top-ranked e-pharma and e-diagnostics company, and the Tata Neu card is one of India’s largest co-branded credit cards.

Tata Sons said it will be refocusing Tata Neu on financial services and loyalty. In the coming year, Tata Neu will double down on financial services, aim to increase payments monthly transacting users by 10x, and expand our ecosystem across lending and insurance, it added.