Pine Labs Appoints Jayaram Karthik as Chief Operations Officer
Pine Labs has operations across South Asia, Southeast Asia, the Middle East, Africa, Australia, and the United States.
Fintech platform Pine Labs has announced the appointment of Jayaram Karthik as its Chief Operations Officer. In this role, Jayaram will lead operations and merchant experiences across India and International markets, building technology-enabled operating models.
A statement from the company said the appointment comes as Pine Labs strengthens its operational capabilities to support the next phase of growth.
Karthik brings over 25 years of experience across operations, risk, analytics and technology. He has held leadership positions at American Express, Citibank, Amazon, Tata and Razorpay, where he led large-scale operational transformation and strong mandates to strengthen the operating model and standardize end to end merchant journeys.
On the appointment, B Amrish Rau, CEO, Pine Labs, said, “The future of fintech will be shaped not just by the products we build, but by how effectively we bring together technology and operations to deliver high-quality customer experiences. Jayaram's deep expertise in streamlining complex operating processes for high-growth businesses will help us strengthen the foundation required for our next phase of global growth."
Pine Labs said the appointment reinforces its commitment to building a globally scalable operating foundation that powers superior experience, strengthens trust and supports sustainable growth across markets.
Jayaram Karthik, Chief Operations Officer, Pine Labs, said, “Pine Labs has built an impressive global business, and I look forward to helping scale the operational foundation that will enable the company to grow faster, standardization to serve customers better and build lasting trust across markets."
Pine Labs has operations across South Asia, Southeast Asia, the Middle East, Africa, Australia, and the United States. The company's platform connects merchants, enterprises, financial institutions, and consumers through a unified suite of payments, issuing, credit, and fintech solutions. Serving businesses across online and in-store commerce.