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Enterprises and teams worldwide are serving employees and customers on Slack. Yet there are no easy ways to keep track of things on Slack. Important messages get missed and information gets buried on Slack.
ClearFeed is a Slack application that tracks every request on Slack, escalates unattended ones, and bridges the boundaries between Slack and systems like Jira, JSM, Zendesk, SalesForce, FreshDesk, HelpJuice etc. with powerful bi-directional integrations. It helps managers understand overall load, service metrics, and plan capacity.
We are proud to be working with some of the best-known companies in the world like Glean, Ola Cabs, Databricks and Atlan Data and helping them improve collaboration with customers and employees.