
Cogno AI is an omnichannel cloud communication platform.
Founded in 2017 by Aman Goel and Harshita Srivastava, Cogno provides customer engagement solutions for enterprises including monitoring customer sentiments, seamless onboarding of new customers, contactless resolution, besides other digital sales and support use cases. It claims to work with the likes of the State Bank group, HDFC, ICICI, Kotak Bank, Aditya Birla group among other enterprises. In November 2021, cloud telephony and communications startup Exotel announced the acquisition of Cogno AI.
Frequently Asked Questions