
Waffor is a retail-focussed software product company that is dedicated to offering enterprise management and workflow solutions to businesses of all sizes and types.
Waffor has a clear and simple goal: to offer a unique retention marketing solution for retailers by which they can identify, reward and retain customers for faster growth. Following a SaaS distribution model, they want small and medium retail stores to delve deeper into customer engagement and retention. Their mission is to provide an end-to-end online platform for retailers to create long lasting, loyal customers.
Legal Name
:
Waffor Retail Solutions Private Limited
Headquarters
:
Chennai, Tamil Nadu, India
Business Model
:
Founding Date
:
2015
No. of Employees
:
21 to 40
Core Team
:
2017
Jan | Product Launch
When we started the company, we started on customer engagement for SME. Later, we pivoted on Salon/Spa sector. Came up with MioSalon - verticial focussed SaaS software with complete Salon management and customer engagement functionalities.
2019
Mar | Key Customer Milestone
Crossed 300+ salons using our software across many countries (India, UAE, Africa, Switzerland, etc).
2020
Apr | Stepped into New Market
Covid hit around March last week 2020. It was hell for almost 2 years with lock-downs, customers moving out of business, etc. We had to rebuild entire business all over. We also had to safeguard our employees and keep them motivated.
2023
Jan | Key Customer Milestone
Crossed 550 customers with a new version of MioSalon & newly launched welns.io marketplace.
Feb | Product Launch
Launching www.welns.io in Beta mode for our current MioSalon customers.
B2B
Standalone Salons/Spas to 20 salons network in English speaking countries.
Client Segment
:
Travel/Hospitality,
SaaS
Target Companies
:
Startup,
Small Enterprise,
Medium Enterprise
Target Geography
:
Frequently Asked Questions