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Phonon Communications

Phonon is Vadodra based software company offering intelligent, modern, proactive outbound and inbound engagement solutions backed by power of Machine Learning and Artificial Intelligence.

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Basic Information
Vadodra based Phonon provides a suite of telecom software technology for call center and customer service operations. Offerings include instant call-connect solution, click to video, computer technology integration, automated outbound dialer, CCNow, virtual numbers, 3rd party integrations, IVR among… Read more
Legal Name
:
Phonon Communications Pvt Ltd
Headquarters
:
Vadodara, Gujarat, India
Business Model
:
B2B,  B2B2C  
Founding Date
:
Oct 2006
No. of Employees
:
41 to 60
Core Team
:
1.  
Ujwal Makhija
Founder & Chief Executive
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2.  
Pooja Ujwal Makhija
Executive Director
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Timeline

2016

Acquired a Company

Jan | Acquired a Company

Acquired operations of proprietorship company to build platform.

2017

Acquired a Company

Nov | Acquired a Company

Acquired iDelivr to add visual IVR capabilities.

2019

Product Launch

Jan | Product Launch

Started with MVP of platform with first client.

Awards

Jan | Awards

Won Deloitte Technology Fast 50 India

2020

Started Generating Revenue

Jan | Started Generating Revenue

Started generating revenue on platform with 3 major client wins.

Revenue Stream
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Target Market
B2B
Any company needing marketing and customer service automation support.
Client Segment
:
FinTech,  Travel/Hospitality,  Insurance,  Retail  
Target Companies
:
Large Enterprise  
Target Geography
:
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