QDegrees Services

Jaipur, Rajasthan based QDegrees Services works in transforming the customer experience. They provide process consulting, sentiment analysis, quality assurance audits, service excellence, market research, mystery shopping and much more to enhance customer experience enabled with in-house developed solutions. Working with both large and small organizations from diverse industries pertaining to an automobile, telecom, banking, fashion, retail, consumer electronics, fitness, e-commerce etc., this service sector organization is continuously expanding its footprint. QDegrees is a team of experienced consultants committed to delivering qualitative services to the clients that help them to face the dynamic business scenario. Their Services: Customer Experience - Map customer journeys, understand behaviour through captured VoCs and design brilliant CX strategies; Market Research - Catch hold of the latest trends, look beyond industry and competitors through primary and secondary research; Quality Audits - Conduct both mystery/informed audits for all call centers, back-office transactions and digital platforms; Process Consulting - Consulting businesses to benchmark, re-engineer processes end to end and get ISO certified; Mystery Shopping - Get more consistent and unbiased insight into the focus areas.