Basic Information
Founded in 2014, SmarterBiz’s platform - Uearn.ai - enables customer experience teams to manage the entire lifecycle of their customers, technology backbone, process, and customer support agents on the cloud. This facilitates remote work opportunities and flexible working hours, particularly during the coronavirus pandemic. Uearn facilitates remote work opportunities and has about 5,000 trained and gig-ready customer experience profiles currently, and is available as a remote gig workforce app in Google Play Store. SmarterBiz caters to enterprises in sectors including e-commerce, financial services, hospitality and telecom. It is currently seeing maximum traction from the financial services and e-commerce sectors. In August 2020, the startup raised Rs 8 crore ($1.07 million) in its pre-Series A round of funding from venture capital firm StartupXseed Ventures.
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