
Spiral scans customer support data like emails and online chats and detects emerging problems before they blow up.
A feedback analysis platform for collecting omnichannel client input is offered by this company. The company's platform employs an artificial intelligence system that monitors customer input and diagnoses potential problems, as well as preventing issues from snowballing by detecting patterns early and responding to them promptly, allowing businesses to transform client feedback into actionable information.
Legal Name
:
Spiral Technologies Inc.
Headquarters
:
Seattle, Washington, United States of America
Business Model
:
Founding Date
:
2018
No. of Employees
:
11 to 20
Core Team
:
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