Thena is a customer engagement layer designed to help businesses acquire, service, and grow their B2B customers on messaging platforms like Slack and Teams. Founded by Ankit Saxena, Mike Molinet, Govind Kavaturi, and Unmukt Raizada, some of the customers include Branch, Embrace, Mixpanel, WorkRamp, and Spotdraft.
The platform enables companies to manage their customer channels at scale by keeping track of customer issues in messaging platforms, gain visibility into customer interactions, and connect those channels to other systems like Zendesk and Salesforce.