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Wootric is modern software for measuring and boosting customer happiness. Wootric tracks proven CX metrics with high-response micro-surveys delivered in-app, via mobile, email and SMS. Send customer feedback to other applications via Segment for analysis, marketing action and triggering follow-up. Code-free actions include using Net Promoter Score (NPS), Customer Satisfaction (CSAT) and Customer Effort Score (CES) surveys to monitor and improve experience across the customer journey; surveys in any channel: web apps, mobile, email, SMS; trigger customised, targeted surveys based on segment events & traits; easy, elegant analytics dashboard tracks trends in real-time; and send survey responses back to segment.
Legal Name
:
Wootric, Inc.
Headquarters
:
San Francisco, California, United States
Founding Date
:
2013
No. of Employees
:
21 to 40
Core Team
:
1.
Jessica Pfeifer
Co-Founder
2.
Deepa Subramanian
Co-Founder
Total Funding
$2.6M
Investors
:
1.
Cloud Apps Capital Partners
2.
Array Ventures
3.
Alumni Ventures Group
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