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Wootric is modern software for measuring and boosting customer happiness. Wootric tracks proven CX metrics with high-response micro-surveys delivered in-app, via mobile, email and SMS. Send customer feedback to other applications via Segment for analysis, marketing action and triggering follow-up. Code-free actions include using Net Promoter Score (NPS), Customer Satisfaction (CSAT) and Customer Effort Score (CES) surveys to monitor and improve experience across the customer journey; surveys in any channel: web apps, mobile, email, SMS; trigger customised, targeted surveys based on segment events & traits; easy, elegant analytics dashboard tracks trends in real-time; and send survey responses back to segment.
Legal Name
:
Wootric, Inc.
Headquarters
:
San Francisco, California, United States
Founding Date
:
2013
No. of Employees
:
21 to 40
Core Team
:
1.
Jessica Pfeifer
Co-Founder
2.
Deepa Subramanian
Co-Founder
Total Funding
$2.6M
Investors
:
1.
Cloud Apps Capital Partners
2.
Array Ventures
3.
Alumni Ventures Group
Mobicule Technologies, the Mumbai-based BFSI fintech company specializing in full stack phygital debt collection and recovery platform, has been a trusted partner to India's banking and financial services sector for over 18 years. Incorporated in September 2008 and headquartered in Andheri, Mumbai, the company began as a pioneer in mobile field force technology, with some of the country's largest mobile field force deployments across sales and distribution, telecom, and BFSI. It has evolved over nearly two decades into a focused specialist, orchestrating complete debt recovery lifecycles from the first digital nudge to final legal resolution. Mobicule's approach centers on the ""phygital"" model, a deliberate blend of digital technology, human contact centre and field presence designed to make collections faster and fully compliant without eroding customer relationships.
Frequently Asked Questions
Mobicule Technologies, the Mumbai-based BFSI fintech company specializing in full stack phygital debt collection and recovery platform, has been a trusted partner to India's banking and financial services sector for over 18 years. Incorporated in September 2008 and headquartered in Andheri, Mumbai, the company began as a pioneer in mobile field force technology, with some of the country's largest mobile field force deployments across sales and distribution, telecom, and BFSI. It has evolved over nearly two decades into a focused specialist, orchestrating complete debt recovery lifecycles from the first digital nudge to final legal resolution. Mobicule's approach centers on the ""phygital"" model, a deliberate blend of digital technology, human contact centre and field presence designed to make collections faster and fully compliant without eroding customer relationships.
