Sabre’s GCC sets new goals after 20 years in Bengaluru

The global capability centre (GCC) of US-headquartered travel technology company Sabre Corporation in Bengaluru has completed 20 years, and over the last two decades it has become one of its strategic innovation hubs.

A statement from Sabre said, “Over the past two decades, what began as a delivery centre in India has become one of the company’s strategic innovation hubs, at the heart of its global technology ecosystem.”

The Bengaluru GCC has helped build and scale several core platforms for Sabre over the years, including SabreMosaic, Sabre Travel AI in partnership with Google, and Revenue Optimizer. The India team handles a large part of the AI-based forecasting, intelligent retailing, dynamic pricing and personalized offer management.

Sabre President and CEO Kurt Ekert said, “The Sabre Bengaluru team’s 20-year journey demonstrates their innovative spirit, unwavering collaboration and relentless drive to push the boundaries of what’s possible. They have consistently led from the front in pioneering the next generation of travel technology.”

In recent years, the Bengaluru GCC has assumed responsibility for more customer-facing products and mission-critical systems.

The future roadmap of Sabre’s Bengaluru GCC will involve driving deep tech leadership which will include accelerating capabilities in AI, machine learning, cloud-native architectures, and platform modernization. The company plans to double down on skilling programmes and leadership development. Lastly, it aims to co-create solutions with customers and partners.

Sabre Bengaluru Managing Director Rency Mathew said, “Our vision for the next decade is to fortify Bengaluru GCC not just as a centre of excellence for delivery, but as a key driver for strategic growth and innovation for Sabre globally.”