Automation Anywhere unveils new range of agentic AI solutions

Automation Anywhere, the agentic process automation (APA) company, has introduced a new set of technology platforms given the strong demand for its AI agents from enterprises across the world. This move also saw key contributions from its India development centre.

According to Automation Anywhere, the new solutions will enable businesses to interact with and create agents through a natural language interface. The first solutions launched were support functions such as account payables, customer support, banking and healthcare.

"Our new Agentic Solutions represent a major leap beyond legacy applications that rely on manual, step-by-step human input - offering enterprises a streamlined, scalable path to agentic automation without sacrificing control, speed, or compliance," said Ankur Kothari, Co-Founder and COO, Automation Anywhere.

Automation Anywhere has also introduced a new feature—a process reasoning engine, which the company claims allows enterprises to plan work and orchestrates teams of AI agents, bots, automation and people.

“India’s developer talent is one of the major driving forces behind our most significant breakthroughs. The new generation of AI agents are designed to operate with high activity—making independent decisions, learning from outcomes, refining their approach in real time,” said Adi Kuruganti, chief product officer, Automation Anywhere.

According to Automation Anywhere, enterprises face two critical challenges as they scale deployments of AI. First, too many proofs of concepts still fail to make it to production. Second, many proof of concepts take too much time, resources, and costs to be built for production. The new agentic solutions address these dual challenges by providing AI solutions that are customer validated, pre-built, and ready to scale, improving customer success and speeding time to market.

Kothari said the earlier model of robotic process automation (RPA) does about 15-20% process automation but with the AI agentic model, this has gone up to 60-70% process automation.

He further noted that new agentic AI platforms are helping enterprises in increasing their revenue while reducing risks.