Deloitte India and Embark form GCC enabler alliance

Global consultancy firm Deloitte India has formed an alliance with Embark, a global capability centre (GCC) enabler with the goal of providing a suite of services covering strategy, operations, infrastructure and governance.

This partnership will offer a suite of services spanning strategy, advisory, technology, operations, and infrastructure to establish and scale GCCs for clients across diverse industries.

On the alliance, Deloitte South Asia CEO Romal Shetty said, “This alliance between Deloitte India’s GCC advisory and Embark’s on-ground execution offers a seamless, end-to-end solution that showcases the true ‘art of the possible’ where complementary strengths converge. Together, we are enabling global enterprises to land their GCCs and eventually scale from India for the world.”

The GCC segment of India’s technology industry has grown in leaps and bounds over the years, from a revenue generation of around $19 billion in 2015, it has now crossed $60 billion. Reports suggest that one in three Fortune 500 companies has a GCC in India.

Now, even the mid-sized companies from the developed economies are looking at setting up their GCCs in India. As per industry estimates, in 2024, 480 GCCs, accounting for 27% of India’s total GCC numbers, are operated by mid-sized enterprises.

Embark Co-founder and CEO Aravind Maiya said, “Our combined strengths will enable global companies to seamlessly enter and scale in the Indian market, using world-class infrastructure.”

This alliance will provide strategic advisory on GCC operating model and value case design, location strategy, legal entity setup, tax and compliance advisory. It will also provide other support services like facility management, talent, payroll, finance, procurement, risk and compliance.

According to Deepak Mowdhgalya, Partner, Deloitte India, many companies struggle to convert their plans into reality due to the absence of a trusted advisor. “This alliance with Embark is designed to solve that challenge. By bringing together complementary strengths under one roof.”