Zurich Insurance Group to launch GCC in Hyderabad

Zurich Insurance Group (Zurich) has announced the launch of a new Global Capability Centre (GCC) in Hyderabad as it looks to reinforce its focus on advancing technology and AI capabilities to transform insurance.

According to a statement, the Hyderabad centre will act as a strategic extension of Zurich’s global operating model, with end-to-end ownership across engineering, data and core business operations. The centre will embed AI-enabled ways of working into how solutions are designed, delivered and scaled across the Group. Designed as a purpose-built environment, the centre allows Zurich to build modern, technology and AI-led capabilities without legacy constraints.

Cara Morton, CEO Zurich Global Businesses & Operations, said: “India is a key talent market for Zurich, and Hyderabad stands out for its depth of engineering expertise and innovation. This center reflects a shift in how we build for the future, strengthening our global technology and AI capabilities while giving highly skilled professionals the opportunity to work on solutions that make a real impact for our customers around the world.”

Zurich has also appointed Amit Kalra as Head of Zurich Capability Centers, effective from July 1, 2026. Based in India, he will shape the Group’s capability centre strategy and oversee all locations globally. He will also lead the establishment and expansion of the Hyderabad center, supporting Zurich’s broader technology and AI ambitions. Mr. Kalra brings extensive experience in building and leading global capability centers as strategic enablers for complex, international organisations.

As the center grows, Zurich aims to recruit specialists across cloud and platform engineering, data and AI, application development, cybersecurity and quality engineering. Teams will be responsible for the full lifecycle of their solutions from design, to build, to execution and will contribute directly to global platforms and solutions.