Navin writes at length on small and medium businesses, and how artificial intelligence, HR software, payment gateways, and accounting solutions are the need of the hour for MSMEs.
He also writes about the importance of research and innovation among SMBs. He says upskilling has emerged as an important trend during the pandemic, and greater emphasis needs to be placed on it. He believes online courses have provided a great opportunity to the promoters and employees of SME businesses, who can not only continue their day jobs but also complete these courses, which help them upskill.
“Another innovation that has happened is in the space of training. Earlier, any kind of technical or non-technical courses would involve people taking time out of their working life and opting for courses in a university campus or institutions of repute. Now, most of these courses are available online and accessible to all, and even on mobile devices. This has opened a great opportunity to the promoters and employees of SME businesses, who can not only continue their day jobs but also complete these courses, which help them upskill. There is also immense savings on the travel, lodging, and boarding costs, which one must incur otherwise.”