In the 11th episode of SMBStory’s ‘Small Businesses, Big Opportunity: Lessons from MSME trenches’, Shruti Shibulal, CEO & Director of Tamara Leisure Experiences Pvt Ltd, talks about the challenges and innovations in the hospitality sector following the drying up of tourist inflow. Get insights into how large and boutique hotels are innovating to deal with the ‘new normal’ following the pandemic.