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HumanFirst is an artificial intelligence-based conversational analytics platform designed to transform voice and text conversational data into deep, custom, and accurate natural language understanding. The company's platform offers machine-learning-assisted workflows to replace costly, manual, and ad-hoc processes to continuously improve the performance of AI with real data and works with voice and text data to train and maintain natural language understanding NLU models, enabling businesses to improve their accuracy and import customer's conversations in a single click from the visual studio.