Infosys launches generative AI solutions for enterprises

Infosys, India’s second-largest IT services exporter, has unveiled a new generative artificial intelligence (AI) platform to cater to the demand of enterprises wanting to harness emerging technologies.

Infosys Topaz leverages generative AI, artificial intelligence, and data analytics to offer an AI-first set of services, solutions and platforms by leveraging Infosys-applied AI frameworks.

According to a statement, Infosys Topaz has over 12,000 AI use cases, 150-plus pre-trained AI models, and more than 10 platforms led by specialists and data strategists. The company noted that a food and beverages chain leveraged Infosys Topaz to autonomously connect unconnected data signals coming in from new partners to deliver a superior off-store consumer experience with 95% accuracy.

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Infosys Topaz Generative AI Labs delivers ready-to-use industry solutions with the aim of helping businesses become more cognitive, and faster, the statement said.

“Infosys Topaz is helping us amplify the potential of people—both our own and our clients. We are seeing strong interest from our clients for efficiency and productivity-enhancing programs, even as businesses are keen to secure their future growth," Infosys CEO Salil Parekh said. "Our own business operations have been hugely benefited by Infosys Topaz bringing the power of generative AI platforms and data solutions.”

Infosys says its Topaz offering has also got support from an ecosystem of over 100 industry networks and partnerships. The company is also applying Infosys Topaz to accelerate its own market offering evolution and enterprise transformation and further improve client service, make business processes efficient, and boost productivity. Nearly 50,000 reusable intelligent services, applied in over 25,000 instances, amplify employees today, it said.