Fishing for technical information about their browser is one of the toughest problems that customers face while tackling problems on their website. Customers get lost and impatient when the customer support personnel ask them a number of questions on technical specifications. Keeping these challenges of customers in mind, SupportBee has launched its new application – AboutMyBrowser which does exactly what the name reads. The app tells the user about their browser.
It is a one click process for the customer. Clicking on the link will give the customers all the required information about their
SupportBee will soon be launching some APIs and tools for developers to embed AboutMyBrowser on their site to provide a zero click capture for their customers. The basic service is free, while white labeling will be at cost.