Having a good salesperson is a blessing to so many people in so many ways. You need to know if a headphone with similar sound quality is available at a lower price, if you can get a dress in another color or if the watch you like is water proof or not. Shopping experience is easy and effortless with a salesman to your assistance. They are the much needed personal connection between a customer who always wants more information and a business trying to make more sales. When we are browsing a website, we have questions we want to ask, doubts we want to be addressed and we want a little more information than what we see but the salesperson is out of the picture.
An onsite buyer just misses the salesperson but the business provider misses on a precious customer and loses the revenue. Losing even one potential customer hurts a business. Knowlarity, which is in the business of providing cloud telephony solutions and services, has built a widget to help the SMEs and startups bridge this gap between their customers and the sales team. Click2Call, which promises to help in increasing the onsite conversion of visitors to your customers, is available for free for businesses to deploy.
A good looking website is an absolute must but once the user is on your site, it is of utmost importance to optimize the onsite UI and UX so that you get maximum conversions. There is a lot of research going on in this area globally and many studies have shown that it is the initial period of interest shown by a customer which is most crucial for finalizing a sale.
Click2Call can help you tap your online clients in the simplest way possible - an online visitor wants to know more about your product or service, he clicks on a button, enters his contact number which alerts your sales team. If the office is closed, the sales team can call back later as the information and interest of the customer is already stored.
“The idea behind Click2Call is theory of human cognitive behavior which shows that if you assist customers to communicate with you at the time, when he shows some interest, he is most likely to respond and will have some positive preferences towards buying. Businesses that react promptly to customer need have a much better chance of succeeding. Knowlarity is providing this widget free to the businesses to help them grow. ” says founder of Knowlarity, Ambarish Gupta.Tata Sky, Propertyclicks.in and Indiangiftsportal.com are some of the businesses currently using Click2Call to gain more customers online. And an increase of 40-50% in onsite conversions has been reported by the sales team on deploying this product. "Using Knowlarity's click2call services, our online communication and sales have become better.” says Pranav Sharma, Director, IndiangiftsPortal.com. Seeing the growth in the onsite conversion rates and the happy clients, it looks like Click2Call is building a strong bridge between sales team and customers.
To know more about Click2Call and get it for free, visit their website.