Mumbaikars who use the metro now have a reason to rejoice — the authorities are introducing the option of purchasing tickets online. This facility will eliminate the need for carrying smart cards or queuing up for tickets.
The Mumbai Metro Rail authorities, backed by Reliance Infrastructure, are looking to offer citizens hassle-free travel. As a result of this initiative, passengers will be able to purchase tickets and monthly passes using the Mumbai Metro app, which is going to be accessible on all play stores. Once the payment is processed, a QR code will be generated, allowing passengers to pass through the gates. Presently in the final stages of testing, the system should be implemented by mid-August.
The passengers will have to place their mobile screens close to the sensors on the gates. Once the code has been scanned, they will have access to the platforms. This is reportedly the first time ever that a mobile-based ticketing system is being implemented in an Indian metro system.
According to a report by Hindustan Times, a senior official said,
“Commuters will no longer need to go to a ticket counter or to customer care to get a ticket or a pass. All you need now is a smartphone. Most popular metros in the world such as the London underground and the New York and Singapore subways use mobility cards.”
With more than 15,000 smart cards being purchased on a daily basis, the authorities are hopeful that this move will help ease the woes of the 1.6 lakh commuters of the Mumbai Metro. After Mumbai, the Delhi and Kolkata metros also plan on implementing mobile-based ticketing systems.