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Freshworks is a software-as-a-service (SaaS) startup, disrupting traditional CRM, ITSM, Customer Support, and Marketing Automation with its complete customer engagement suite, Freshworks360.
Freshworks is a software-as-a-service (SaaS) startup, disrupting traditional CRM, ITSM, Customer Support, and Marketing Automation with its complete customer engagement suite, Freshworks360. In 2018, the company crossed the $100-million mark in annual recurring revenue and entered the coveted unicorn club. The company's products include Freshdesk, Freshservice, Freshsales, Freshcaller, Freshteam, Freshchat, Freshmarketer and Freshrelease. Founded in October 2010, Freshworks Inc. is backed by Accel, Tiger Global Management, CapitalG and Sequoia Capital India. Freshworks'headquarters are located in San Mateo, California, with global offices in India, UK, Australia and Germany. The company's cloud-based suite is widely used by over 150,000 businesses around the world including the NHS, Honda, Rightmove, Hugo Boss, Citizens Advice, Toshiba and Cisco.
Legal Name
:
Freshworks Inc.
Headquarters
:
San Mateo, California, United States of America
Business Model
:
Founding Date
:
Oct 2010
No. of Employees
:
1000+
Core Team
:
1.
Girish Mathrubootham
Founder & Chief Executive Officer
2.
Shan Krishnasamy
Co-Founder & Chief Technology Officer
3.
Vijay Shankar
Co-Founder & Director Solutions Engineering
4.
Prakash Ramamurthy
Chief Product Officer
See More
Total Funding
$450.0M
Investors
:
1.
Accel
2.
3.
CapitalG
4.
Tiger Global Management
See More
$1M
Series Name
:
SERIES-A
Date
:
2nd Dec 2011
Investors
:
1.
Accel
Mobicule Technologies, the Mumbai-based BFSI fintech company specializing in full stack phygital debt collection and recovery platform, has been a trusted partner to India's banking and financial services sector for over 18 years. Incorporated in September 2008 and headquartered in Andheri, Mumbai, the company began as a pioneer in mobile field force technology, with some of the country's largest mobile field force deployments across sales and distribution, telecom, and BFSI. It has evolved over nearly two decades into a focused specialist, orchestrating complete debt recovery lifecycles from the first digital nudge to final legal resolution. Mobicule's approach centers on the ""phygital"" model, a deliberate blend of digital technology, human contact centre and field presence designed to make collections faster and fully compliant without eroding customer relationships.
Frequently Asked Questions
Mobicule Technologies, the Mumbai-based BFSI fintech company specializing in full stack phygital debt collection and recovery platform, has been a trusted partner to India's banking and financial services sector for over 18 years. Incorporated in September 2008 and headquartered in Andheri, Mumbai, the company began as a pioneer in mobile field force technology, with some of the country's largest mobile field force deployments across sales and distribution, telecom, and BFSI. It has evolved over nearly two decades into a focused specialist, orchestrating complete debt recovery lifecycles from the first digital nudge to final legal resolution. Mobicule's approach centers on the ""phygital"" model, a deliberate blend of digital technology, human contact centre and field presence designed to make collections faster and fully compliant without eroding customer relationships.
