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Freshworks

Freshworks

Freshworks is a software-as-a-service (SaaS) startup, disrupting traditional CRM, ITSM, Customer Support, and Marketing Automation with its complete customer engagement suite, Freshworks360.

Tag IconEnterprise Tech,  SaaS,  Marketplace  
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Basic Information
Freshworks is a software-as-a-service (SaaS) startup, disrupting traditional CRM, ITSM, Customer Support, and Marketing Automation with its complete customer engagement suite, Freshworks360. In 2018, the company crossed the $100-million mark in annual recurring revenue and entered the coveted unicorn club. The company's products include Freshdesk, Freshservice, Freshsales, Freshcaller, Freshteam, Freshchat, Freshmarketer and Freshrelease. Founded in October 2010, Freshworks Inc. is backed by Accel, Tiger Global Management, CapitalG and Sequoia Capital India. Freshworks'​headquarters are located in San Mateo, California, with global offices in India, UK, Australia and Germany. The company's cloud-based suite is widely used by over 150,000 businesses around the world including the NHS, Honda, Rightmove, Hugo Boss, Citizens Advice, Toshiba and Cisco.
Legal Name
:
Freshworks Inc.
Headquarters
:
San Mateo, California, United States of America
Business Model
:
B2B  
Founding Date
:
Oct 2010
No. of Employees
:
1000+
Core Team
:
1.  
Girish Mathrubootham
Founder & Chief Executive Officer
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2.  
Shan Krishnasamy
Co-Founder & Chief Technology Officer
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3.  
Vijay Shankar
Co-Founder & Director Solutions Engineering
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4.  
Prakash Ramamurthy
Chief Product Officer
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Funding

Total Funding

$450.0M

Investors
:
1.  
Accel
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2.  
Google
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3.  
CapitalG
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4.  
Tiger Global Management
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Detail Round Breakdown
Round 1
Round 2
Round 3
Round 4
Round 5
Round 6
Round 7
Round 8

$1M

Series Name
:
SERIES-A
Date
:
2nd Dec 2011
Investors
:
1.  
Accel
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Features

Sridhar Vembu slams Freshworks layoffs; says cash-rich company can't expect employee loyalty if it prioritises shareholder buyback

Freshworks cuts 13% of its workforce, impacting 660 employees

Freshworks reports 22% jump in revenue to $186.6M in Q3

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Features

Sridhar Vembu slams Freshworks layoffs; says cash-rich company can't expect employee loyalty if it prioritises shareholder buyback

Freshworks cuts 13% of its workforce, impacting 660 employees

Freshworks reports 22% jump in revenue to $186.6M in Q3

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